Terms & Conditions

Last Updated: June 2026

Welcome to Serry’s Silver Jewellers. By accessing and using our website, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our website or placing an order.

1. Acceptance of Terms

By accessing this website, creating an account, or placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

2. Products and Services

Serry’s Silver Jewellers offers silver jewelry and related accessories for sale through its website. We make every effort to ensure that product descriptions, images, pricing, and specifications are accurate.

However, slight variations in color, finish, weight, or appearance may occur due to photography, screen settings, or handcrafted manufacturing processes.

3. Pricing and Payments

• All prices displayed on the website are in Indian Rupees (INR).
• Prices are subject to change without prior notice.
• Payment must be completed before an order is processed and shipped.
• Payments are securely processed through authorized third-party payment gateways.

4. Order Acceptance

Once an order is placed, you will receive an order confirmation. This confirmation does not guarantee acceptance of the order.

We reserve the right to refuse, cancel, or limit any order at our sole discretion due to pricing errors, product availability, suspected fraud, or other unforeseen circumstances.

5. Shipping and Delivery

Orders are typically processed within the timelines mentioned in our Shipping & Delivery Policy.

Delivery times may vary depending on location, courier availability, weather conditions, public holidays, and other factors beyond our control.

We are not responsible for delays caused by courier partners or force majeure events.

6. Returns and Refunds

Returns and refunds are governed by our Refund & Return Policy available on our website.

Customers are encouraged to review the Refund & Return Policy before placing an order.

7. User Responsibilities

By using our website, you agree:

• To provide accurate and complete information.
• Not to use the website for unlawful activities.
• Not to interfere with the website’s operation or security.
• Not to attempt unauthorized access to any part of the website.

8. Intellectual Property

All content on this website, including text, logos, graphics, product images, designs, trademarks, and other materials, is the property of Serry’s Silver Jewellers and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

9. Limitation of Liability

Serry’s Silver Jewellers shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website, products, or services.

Our maximum liability shall not exceed the amount paid by the customer for the relevant order.

10. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

11. Third-Party Services

Our website may utilize third-party services such as payment gateways, shipping providers, analytics tools, and other service providers.

We are not responsible for the policies, practices, or content of third-party services.

12. Modifications

We reserve the right to update, modify, or replace these Terms & Conditions at any time without prior notice.

Continued use of the website following any changes constitutes acceptance of the revised Terms & Conditions.

13. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts located in Andhra Pradesh, India.

14. Contact Information

Serry’s Silver Jewellers
Email: support@serrysilverjew.com
Phone: +91 90107 99879
Address: Shop No. 1, R.S. No. 483/1, Nethi Kottu Sandhu, Kaikalur, Andhra Pradesh – 521333, India

If you have any questions regarding these Terms & Conditions, please contact us using the details above.