Privacy Policy

Last Updated: June 2026

Serry’s Silver Jewellers (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard the information you provide when using our website and services.

Information We Collect

We may collect the following information when you visit our website or place an order:

Personal Information

• Full Name
• Email Address
• Phone Number
• Billing Address
• Shipping Address
• Payment Information (processed securely through authorized payment gateways)

Non-Personal Information

• IP Address
• Browser Type and Version
• Device Information
• Website Usage Data
• Cookies and Similar Technologies

How We Use Your Information

We use the information collected to:

• Process and fulfill orders.
• Provide customer support.
• Communicate order updates and service-related information.
• Improve our website, products, and customer experience.
• Prevent fraud and unauthorized transactions.
• Comply with legal and regulatory requirements.

Payment Security

All online payments are processed through trusted third-party payment service providers. We do not store your complete credit card, debit card, net banking, or UPI credentials on our servers.

Sharing of Information

We do not sell, rent, or trade your personal information to third parties.

Your information may be shared only with:

• Payment processing partners.
• Shipping and logistics providers.
• Government authorities when required by law.
• Service providers assisting in website operation and customer support.

All such parties are required to maintain the confidentiality of your information.

Cookies

Our website may use cookies and similar technologies to improve user experience, remember preferences, analyze website traffic, and enhance website functionality.

You may choose to disable cookies through your browser settings; however, some website features may not function properly.

Data Retention

We retain customer information only for as long as necessary to fulfill business, legal, accounting, and regulatory requirements.

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of transmission over the internet can be guaranteed as completely secure.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. Users are encouraged to review the privacy policies of those websites independently.

Your Rights

• Access your personal information.
• Correct inaccurate information.
• Update your contact details.
• Request deletion of your information where legally permissible.

To exercise any of these rights, please contact us using the details provided below.

Children’s Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the revised effective date.

Contact Us

Serry’s Silver Jewellers
Email: support@serrysilverjew.com
Phone: +91 90107 99879
Address: Shop No. 1, R.S. No. 483/1, Nethi Kottu Sandhu, Kaikalur, Andhra Pradesh – 521333, India

By using our website, you consent to the collection and use of information as described in this Privacy Policy.